Advanced Reservations
We highly recommend that you schedule your appointments at least one week in advance to ensure that your preferred time and treatment or service is available.
Cancellation Policy
As a courtesy to other Spa guests and our therapists, please give at least a 24-hour notice of cancellation to avoid full charge. A credit card number, advanced payment, or gift certificate number may be required at the time of the booking. For spa packages and two or more guests coming together we require a 48-hour cancellation notice. Groups and bridal parties will require a 50% deposit at time of booking. We do not provide refunds for cancelled or missed appointments. .
Spa Arrival
We recommend that you check in at Spa Reception at least 15 minutes prior to your appointment. This gives you time to enjoy a warm or cool beverage and to start the relaxation process prior to your service. Late arrival may mean reduced treatment time we have to finish on time regardless of time you came. After your treatment, please enjoy the spa’s relaxation area, which will allow you to float back to reality at your own leisurely pace.
Payment Types
We accept cash, debit cards, personal checks, Visa, MasterCard, and American Express – with proper identification.
Returned Checks
We graciously accept checks, Visa, Master Card, American Express for payment, however, a 300 Rs fee will be assessed for any returned checks or return payments.
Spa Etiquette
Our Spa environment is one of tranquility and relaxation. Please respect all spa guests’ right to privacy and serenity. Please turn off all cellular phones and pagers while in the spa area and please keep voices to a whisper.
Guests under 15 must to be accompanied by a responsible adult.
Health Conditions
Please advise us of any health conditions, allergies, or injuries that could affect your treatment or service when making your Spa reservation. Mangalam Day Spa is held harmless for any information not provided to us at the time of service.
Cleanliness
In keeping with our commitment to cleanliness, safety, and hygiene, our equipment is sterilized and sanitized after every treatment and service.